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We respect the privacy of everyone who visits this site.

Please read our Privacy Policy carefully so that you can understand how we collect, use and disclose the company information that you provide to us.

By accessing this website, you accept all the terms and conditions of this Privacy Policy. In particular, by submitting your company data to us, you will be deemed to have given your permission for use and disclosures referred to herein.

If you do not agree with the terms and conditions of this Privacy Policy, you must immediately cease using and accessing this website and any content, services or products contained in or available from this website for which you need to provide company information.

What does this privacy policy cover?

This Privacy Policy covers our use and disclosure of your company information, which is collected through or in connection with this website. For the purposes of this Privacy Policy, “this website” means all the web pages related to the westgroupe.com site excluding any links to third party sites.

Information collection and use

We may collect and use company information (including name, address, telephone number and email address) in order to:

  • respond to queries or requests submitted by you
  • process orders or applications submitted by you
  • administer or otherwise carry out our obligations in relation to any agreement you have with us
  • anticipate and resolve problems with any products or services supplied to you
  • better tailor and improve the features of products and services
  • create products or services that may meet your needs.

As part of the products or services offered to you through our website, the information you provide to us may be transferred to countries outside of Canada.

By way of example, this may happen if any of our servers are from time to time located in a country outside of Canada or one of our service providers is located in a country outside of Canada.

If we transfer your information outside of Canada in this way, we will take steps to ensure that your privacy rights continue to be protected.

In addition, if you use our services while you are outside Canada, your information may be transferred outside Canada in order to provide you with those services.

We may use third parties for the fulfillment of our obligations hereunder.

However, except as set out in this Privacy Policy, we will not disclose any company identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal process or for the purposes of prevention of fraud or other crime) or if we believe that such action is necessary to protect and/or defend our rights and property and those of our users/customers etc.

In the event our company, or part thereof, is acquired by another company, that company may use your company data in accordance with this Privacy Policy.

Collection of non-company information

We may automatically collect non-company information about you such as the type of Internet browsers you use or the website from which you linked to our website. We may also aggregate details that you have submitted to the website (for example, your age and the town where you live). You cannot be identified from this information and it is only used to assist us in providing an effective service on this web site.

We may from time-to-time supply third parties with this non-company or aggregated data for uses in connection with this website.

The use of cookies

We may store some information (commonly known as a “cookie”) on your computer when you look at our website. We are able to read these cookies for information purposes when you revisit our website.

The type of information we collect as a result of a cookie being accepted by you is specific to your PC and includes the IP address, the date and time the PC visited the website, what parts of our website were looked at and whether the web pages requested were delivered successfully. This information is anonymous; it represents a computer rather than a person.

We use the cookie information to improve our knowledge of the use of our website and to enable us to be able to ascertain whether the website is operating at an optimal level. This allows us to enhance our web offerings to you and to provide an enjoyable and an innovative online experience.

You can erase or block this information by changing the settings on your computer (please refer to your help screens or manuals). If you do erase or block this information you may not be able to utilise some features of the website.

E-mail, Feedback and Forum Facilities

If at any time this website offers any e-mail, feedback or forum facilities, we may collect the information, which you disclose. Such information will be used in accordance with this Privacy Policy.

Keeping our records accurate

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below.

Security of your company data

We have implemented technology and policies with the objective of protecting your privacy from unauthorised access and improper use and will update these measures as new technology becomes available, as appropriate.

Use of your company information submitted to other websites

We cannot be responsible for the privacy policies and practices of other websites even if:

  • you accessed the third-party website using links from our website; or
  • you linked to our website from a third-party website.

We recommend that you check the policy of each site you visit and contact the owner or operator of such website if you have any concerns or questions.

Will this privacy policy change?

From time to time, we may make changes to this Privacy Policy. If we make any substantial changes to this Privacy Policy and the way in which we use your company data, we will post these changes on this page and will do our best to notify you of any significant changes. Please check our Privacy Policy on a regular basis.

How you can contact us

If you would like to contact WestGroupe about our Privacy Policy, you can do so by e-mailing us at customerservice@westgroupe.com

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